Privacy Policy


ENVIENTA is part of the ENVIENTA Group which includes ENVIENTA LTD and ENVIENTA LLC. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.


What data do we collect?

ENVIENTA collects the following data:

How do we collect your data?

You directly provide ENVIENTA with most of the data we collect. We collect data and process data when you:

ENVIENTA may also receive your data indirectly from the following sources:

How will we use your data?

ENVIENTA collects your data so that we can:

If you agree, ENVIENTA will share your data with our partner companies so that they may offer you their products and services.

When ENVIENTA processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

If you buy a product on ENVIENTA Marketplace, we collect your full name, address, and credit card information or PayPal information. Please note, ENVIENTA does not process or store your credit card information or PayPal information, but our third-party payment processor does.

If you raise funds through the ENVIENTA Platform, we automatically collect certain information about your transactions on the Service, such as the date, time, and amount charged.

Where we store or send your data?

We may transfer and store the data we collect from you to organisations outside the European Economic Area (‘EEA’). When we do this, we make sure that your data is protected and that:

·      the European Commission says the country or organisation has adequate data protection, or

·      we’ve agreed to standard data protection clauses approved by the European Commission with the organisation.

If you’d like a copy of the relevant data protection clauses, please send an email to

We keep most of your data as long as you’re using ENVIENTA, and for 6 years after that to comply with the law and if we face a legal challenge.

To work out how long we keep different categories of data, we consider why we hold it, how sensitive it is, how long the law says we need to keep it for, and what the risks are.


ENVIENTA would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop ENVIENTA from contacting you for marketing purposes or giving your data to other members of the ENVIENTA Group.

If you no longer wish to be contacted for marketing purposes, please send us an email.

What are your data protection rights?

ENVIENTA would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request ENVIENTA for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that ENVIENTA correct any information you believe is inaccurate. You also have the right to request ENVIENTA to complete the information you believe is incomplete.

The right to erasure – You have the right to request that ENVIENTA erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that ENVIENTA restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to ENVIENTA’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that ENVIENTA transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Write to us:

Privacy policies of other websites

The ENVIENTA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ENVIENTA keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 February 2020.

How to make a complaint

If you have a complaint about how we use your personal information, please contact us through the app or send an email to and we’ll do our best to fix the problem. You can also reach our Data Protection Officer in these ways.

 How to contact the appropriate authority

If you’re still not happy, you can refer your complaint with a data protection supervisory authority in the EU country you live or work, or where you think a breach has happened. The UK’s supervisory authority is the Information Commissioner’s Office (ICO). For more details, you can visit their website at

Changes to this notice

We’ll post any changes we make to our privacy notice on this page and if they’re significant changes we’ll let you know by email.